:root{--sl-brand-navy:#111827;--sl-brand-orange:#f97316;--sl-brand-orangeOnDark:#fb923c;--sl-brand-orangeText:#c2410c;--sl-brand-orangeSoft:#fdba74;--sl-neutral-white:#fff;--sl-neutral-bg:#fff;--sl-neutral-bgSubtle:#f9fafb;--sl-neutral-surface:#f3f4f6;--sl-neutral-border:#e5e7eb;--sl-neutral-textPrimary:#111827;--sl-neutral-textSecondary:#374151;--sl-neutral-textMuted:#6b7280;--sl-neutral-textDisabled:#9ca3af;--sl-dark-bg:#111827;--sl-dark-surface:#1f2937;--sl-dark-textPrimary:#fff;--sl-dark-textSecondary:#d1d5db;--sl-dark-textMuted:#9ca3af;--sl-call-accept:#16a34a;--sl-call-hangup:#dc2626;--sl-call-missed:#dc2626;--sl-call-hdBadge:#86efac;--sl-presence-available:#16a34a;--sl-presence-busy:#dc2626;--sl-presence-away:#f59e0b;--sl-presence-offline:#9ca3af;--sl-presence-availableBg:#f0fdf4;--sl-presence-availableText:#166534;--sl-badge-notification:#dc2626;--sl-badge-unreadChat:#f97316;--sl-spacing-xs:4px;--sl-spacing-sm:8px;--sl-spacing-md:12px;--sl-spacing-lg:16px;--sl-spacing-xl:20px;--sl-spacing-xxl:28px;--sl-spacing-screenPadding:20px;--sl-radius-sm:8px;--sl-radius-md:12px;--sl-radius-lg:16px;--sl-radius-bubble:18px;--sl-radius-pill:999px;--sl-size-touchMin:44px;--sl-size-dialKey:78px;--sl-size-callButton:76px;--sl-size-callControl:68px;--sl-size-secondaryControl:52px;--sl-size-avatarList:44px;--sl-size-avatarChat:48px;--sl-size-avatarCall:112px;--sl-size-tabBarHeight:84px;--sl-size-presenceDot:14px;--sl-size-iconTab:24px;--sl-font:"Sora",system-ui,sans-serif;--sl-portal-sidebar-width:240px;--sl-portal-topbar-height:60px;--sl-portal-page-bg:#f9fafb;--sl-portal-card-radius:14px;--sl-portal-control-height:38px;--sl-portal-control-radius:9px;--sl-portal-focus:#f97316;--sl-portal-nav-active-bg:#fff7ed;--sl-portal-nav-active-icon:#c2410c;--sl-portal-selected-row:#fff7ed;--sl-mono:var(--font-mono,"JetBrains Mono"),ui-monospace,monospace;--navy:#111827;--navy-light:#1f2937;--blue:#111827;--blue-hover:#1f2937;--blue-soft:#f3f4f6;--blue-mid:#e5e7eb;--accent:#f97316;--accent-text:#c2410c;--green:#16a34a;--green-soft:#f0fdf4;--amber:#b45309;--amber-soft:#fff7ed;--red:#dc2626;--red-soft:#fef2f2;--gray-50:#f9fafb;--gray-100:#f3f4f6;--gray-200:#e5e7eb;--gray-300:#d1d5db;--gray-400:#9ca3af;--gray-500:#6b7280;--gray-600:#4b5563;--gray-700:#374151;--gray-800:#1f2937;--gray-900:#111827;--bg:#f9fafb;--surface:#fff;--surface-alt:#f9fafb;--border:#e5e7eb;--border-mid:#d1d5db;--text:#111827;--text-muted:#6b7280;--text-faint:#9ca3af;--primary:var(--blue);--primary-h:var(--blue-hover);--primary-soft:var(--blue-soft);--success:var(--green);--success-soft:var(--green-soft);--warning:var(--amber);--warning-soft:var(--amber-soft);--danger:var(--red);--danger-soft:var(--red-soft);--radius-sm:8px;--radius:9px;--radius-lg:12px;--shadow-sm:0 1px 3px rgba(0,0,0,.06),0 1px 2px rgba(0,0,0,.04);--shadow:0 2px 8px rgba(0,0,0,.08),0 1px 3px rgba(0,0,0,.04);--shadow-md:0 4px 16px rgba(0,0,0,.1),0 2px 6px rgba(0,0,0,.06);--topbar-h:56px}*,:after,:before{box-sizing:border-box}html{height:100%}body,html{overflow-x:hidden}body{margin:0;font-family:var(--font-sora),system-ui,-apple-system,"Segoe UI",sans-serif;font-size:13.5px;line-height:1.5;background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}h1,h2,h3,h4,h5{margin:0;font-weight:600;color:var(--text);line-height:1.3}p{margin:0}button{font-family:inherit}:root{--sidebar-w:var(--sl-portal-sidebar-width);--topbar-h:var(--sl-portal-topbar-height);--accent-soft:var(--sl-portal-nav-active-bg);--card-radius:var(--sl-portal-card-radius);--control-h:var(--sl-portal-control-height);--control-radius:var(--sl-portal-control-radius);--font-mono-stack:var(--font-mono,"JetBrains Mono"),ui-monospace,SFMono-Regular,Menlo,monospace}.shell{display:grid;height:100vh;overflow:hidden;grid-template-columns:var(--sidebar-w) minmax(0,1fr);grid-template-areas:"sidebar main";background:var(--sl-portal-page-bg)}.sidebar{grid-area:sidebar;display:flex;flex-direction:column;gap:18px;min-height:0;padding:20px 12px 16px;background:var(--sl-neutral-white);border-right:1px solid var(--sl-neutral-border);z-index:30}.sb-logo{display:flex;align-items:center;padding:0 8px;min-height:30px;text-decoration:none;color:inherit}.sb-logo .brand-logo img{max-height:32px}.sb-nav{display:flex;flex-direction:column;gap:2px;flex:1 1;min-height:0;overflow-y:auto;scrollbar-width:none}.sb-nav::-webkit-scrollbar{display:none}.sb-item{display:flex;align-items:center;gap:12px;height:40px;flex-shrink:0;padding:0 12px;border-radius:10px;color:var(--sl-neutral-textSecondary);text-decoration:none;font-size:14px;font-weight:500;transition:background .12s,color .12s}.sb-item:hover{background:var(--sl-neutral-bgSubtle);color:var(--sl-neutral-textPrimary)}.sb-item[aria-current=page]{background:var(--accent-soft);color:var(--sl-neutral-textPrimary);font-weight:700}.sb-item[aria-current=page] .sb-icon{color:var(--sl-portal-nav-active-icon)}.sb-icon{display:grid;place-items:center;flex-shrink:0;color:var(--sl-neutral-textMuted)}.sb-icon,.sb-icon svg{width:20px;height:20px}.sb-label{flex:1 1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sb-note{font-size:11px;color:var(--sl-neutral-textMuted);font-weight:500}.sb-badge{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--sl-badge-notification);color:#fff;font-size:10.5px;font-weight:700;line-height:18px;text-align:center}.sb-sep{height:1px;background:var(--sl-neutral-surface);margin:10px 4px}.sb-group{margin:0;padding:0 12px 6px;font-size:10px;font-weight:600;letter-spacing:1.5px;text-transform:uppercase;color:var(--sl-neutral-textMuted)}.sb-help{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:10px;flex-shrink:0;background:var(--sl-neutral-bgSubtle);border:1px solid var(--sl-neutral-surface);text-decoration:none;color:var(--sl-neutral-textPrimary)}.sb-help:hover{border-color:var(--sl-neutral-border)}.sb-help-icon{display:grid;place-items:center;color:var(--sl-neutral-textMuted);flex-shrink:0}.sb-help-icon,.sb-help-icon svg{width:18px;height:18px}.sb-help-text{display:flex;flex-direction:column;gap:1px;min-width:0}.sb-help-text span:first-child{font-size:12px;font-weight:600}.sb-help-text span:not(:first-child){font-size:11px;color:var(--sl-neutral-textMuted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sb-help-contact{font-family:var(--sl-mono);font-size:10px!important}.sb-user{position:relative;gap:4px;padding:4px 0 0 8px;flex-shrink:0}.sb-user,.sb-user-btn{display:flex;align-items:center}.sb-user-btn{flex:1 1;min-width:0;gap:10px;padding:0;border:none;background:none;cursor:pointer;font:inherit;text-align:left;color:inherit;border-radius:8px}.sb-user-btn:focus-visible{outline:2px solid var(--sl-portal-focus);outline-offset:2px}.sb-avatar{width:34px;height:34px;flex-shrink:0;border-radius:17px;background:#ffedd5;color:#9a3412;display:grid;place-items:center;font-size:13px;font-weight:700}.sb-user-text{flex:1 1;min-width:0;display:flex;flex-direction:column;gap:2px}.sb-user-name{font-size:12px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sb-user-role{font-size:11px;line-height:1.3}.sb-logout,.sb-user-role{color:var(--sl-neutral-textMuted)}.sb-logout{width:32px;height:32px;flex-shrink:0;border:none;border-radius:8px;background:transparent;display:grid;place-items:center;cursor:pointer}.sb-logout:hover{background:var(--sl-neutral-surface);color:var(--sl-neutral-textPrimary)}.sb-logout svg{width:18px;height:18px}.sb-user-menu{position:absolute;left:0;right:0;bottom:calc(100% + 8px)}.shell-account-head{display:flex;flex-direction:column;gap:2px;padding:8px 10px;min-width:0}.shell-account-head strong{font-size:13px;color:var(--text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.shell-account-head span{font-size:12px;color:var(--text-muted)}.main-content{grid-area:main;flex-direction:column;overflow:hidden;position:relative}.main-content,.topbar{min-width:0;display:flex}.topbar{height:var(--topbar-h);flex-shrink:0;align-items:center;gap:12px;padding:0 32px;background:var(--sl-neutral-white);border-bottom:1px solid var(--sl-neutral-border)}.topbar-menu{display:none}.topbar-company{font-size:15px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.topbar-meta{font-size:12px;color:var(--sl-neutral-textMuted);white-space:nowrap}.topbar-spacer{flex:1 1}.status-pill{display:inline-flex;align-items:center;gap:6px;height:26px;padding:0 10px;border-radius:13px;font-size:12px;font-weight:600;white-space:nowrap}.status-pill-dot{width:7px;height:7px;border-radius:50%;background:currentColor}.status-pill-ok{background:var(--sl-presence-availableBg);color:var(--sl-presence-availableText)}.status-pill-ok .status-pill-dot{background:var(--sl-presence-available)}.status-pill-down{background:#fef2f2;color:#991b1b}.status-pill-down .status-pill-dot{background:var(--sl-call-hangup)}.status-pill-off{background:var(--sl-neutral-surface);color:var(--sl-neutral-textSecondary)}.status-pill-off .status-pill-dot{background:var(--sl-presence-offline)}.status-pill-warn{background:var(--sl-portal-nav-active-bg);color:#7c2d12}.status-pill-warn .status-pill-dot{background:var(--sl-brand-orange)}.topbar-phone{height:36px;border-radius:var(--control-radius)}.section-bar{flex-shrink:0;padding:20px 32px 0;background:var(--sl-neutral-white);border-bottom:1px solid var(--sl-neutral-border);display:flex;flex-direction:column;gap:12px}.sec-title{margin:0;font-size:24px;font-weight:700;letter-spacing:-.8px;color:var(--sl-neutral-textPrimary)}.section-tabs{display:flex;gap:4px;overflow-x:auto;scrollbar-width:none}.section-tabs::-webkit-scrollbar{display:none}.section-tab{display:inline-flex;align-items:center;height:40px;padding:0 12px;border-bottom:2px solid transparent;margin-bottom:-1px;font-size:13px;font-weight:500;color:var(--sl-neutral-textMuted);text-decoration:none;white-space:nowrap}.section-tab:hover,.section-tab[aria-selected=true]{color:var(--sl-neutral-textPrimary)}.section-tab[aria-selected=true]{font-weight:700;border-bottom-color:var(--sl-brand-orange)}.section-tab:focus-visible{outline:2px solid var(--sl-portal-focus);outline-offset:-2px;border-radius:6px}.subnav{flex-shrink:0;padding:12px 32px 0}.subnav .segmented a{display:inline-flex;align-items:center;height:32px;padding:0 12px;border-radius:8px;font-size:12px;font-weight:600;color:var(--gray-600);text-decoration:none}.subnav .segmented a[aria-current=page]{background:#fff;color:var(--text);box-shadow:0 1px 2px rgba(17,24,39,.1)}@media (max-width:1023px){.subnav{padding:12px 16px 0;overflow-x:auto}}.pending-bar{position:absolute;left:24px;right:24px;bottom:16px;z-index:45;min-height:56px;display:flex;align-items:center;gap:12px;padding:8px 12px 8px 20px;border-radius:14px;background:var(--sl-dark-bg);color:var(--sl-dark-textPrimary);box-shadow:0 12px 30px rgba(17,24,39,.25)}.pending-dot{width:8px;height:8px;border-radius:50%;background:var(--sl-brand-orangeOnDark);flex-shrink:0}.pending-count{font-size:13px;font-weight:600}.pending-summary{font-size:12px;color:var(--sl-dark-textMuted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pending-spacer{flex:1 1}.pending-cancel{height:38px;padding:0 14px;border:1px solid var(--sl-dark-surface);border-radius:var(--control-radius);background:transparent;font:inherit;font-size:13px;font-weight:600;color:#fff;cursor:pointer}.pending-apply{height:38px;padding:0 16px;border:none;border-radius:var(--control-radius);background:var(--sl-brand-orange);font:inherit;font-size:13px;font-weight:700;color:var(--sl-brand-navy);cursor:pointer}.pending-apply:disabled,.pending-cancel:disabled{opacity:.6;cursor:default}.bottom-bar{display:none}.rail-icon{position:relative;display:grid;place-items:center;flex-shrink:0}.rail-icon,.rail-icon svg{width:24px;height:24px}.rail-label{font-size:11px;font-weight:500;line-height:1.2;max-width:100%;overflow:hidden;text-overflow:ellipsis}.rail-badge{position:absolute;top:-6px;right:-10px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--sl-badge-notification);color:#fff;font-size:10.5px;font-weight:700;line-height:18px;text-align:center;box-shadow:0 0 0 2px var(--sl-neutral-white)}.rail-badge-inline{position:static;margin-left:auto;box-shadow:none}.flyout-links{list-style:none;margin:0;padding:0 0 0 44px;display:flex;flex-direction:column;gap:2px}.flyout-link{display:block;padding:8px 10px;border-radius:var(--radius);font-size:14px;color:var(--text);text-decoration:none}.flyout-link:hover{background:var(--gray-100)}.flyout-link[aria-current=page]{background:var(--accent-soft);color:var(--accent-text);font-weight:600}.drawer-overlay{position:fixed;inset:0;z-index:80;background:rgba(17,24,39,.45)}.drawer{position:absolute;left:0;right:0;bottom:0;max-height:86vh;overflow-y:auto;padding:8px 12px calc(16px + env(safe-area-inset-bottom));background:var(--surface);border-radius:18px 18px 0 0;box-shadow:var(--shadow-md)}.drawer-head{display:flex;align-items:center;justify-content:space-between;padding:8px 8px 12px}.drawer-head strong{font-size:16px}.drawer-section{padding:8px 0;border-top:1px solid var(--border)}@media (max-width:1023px){.shell{grid-template-columns:minmax(0,1fr);grid-template-areas:"main"}.sidebar{display:none}.topbar{padding:0 16px;gap:10px}.topbar-menu{display:grid;place-items:center;width:36px;height:36px;border:none;border-radius:8px;background:transparent;color:var(--sl-neutral-textSecondary);cursor:pointer;margin-left:-8px}.topbar-menu svg{width:22px;height:22px}.section-bar{padding:16px 16px 0}.sec-title{font-size:20px}.pending-bar{left:12px;right:12px;bottom:12px;flex-wrap:wrap;padding:10px 12px}.pending-summary{display:none}}@media (max-width:767px){.shell{grid-template-rows:minmax(0,1fr) calc(64px + env(safe-area-inset-bottom));grid-template-areas:"main" "bottom"}.topbar-meta{display:none}.topbar-phone{padding:6px 10px}.pending-bar{bottom:calc(72px + env(safe-area-inset-bottom))}.bottom-bar{grid-area:bottom;display:grid;grid-template-columns:repeat(5,1fr);align-items:stretch;z-index:40;padding:4px 4px env(safe-area-inset-bottom);background:var(--surface);border-top:1px solid var(--border)}.bottom-tab{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;border:none;background:none;cursor:pointer;color:var(--sl-neutral-textMuted);font:inherit;text-decoration:none;border-radius:12px;min-height:44px}.bottom-tab[aria-current=page]{color:var(--accent-text)}.bottom-tab[aria-current=page] .rail-label{font-weight:700}}.page-content{flex:1 1;min-width:0;overflow-y:auto;overflow-x:hidden;padding:28px 32px}.page-content[data-section=true]{padding:20px 32px}@media (max-width:1023px){.page-content,.page-content[data-section=true]{padding:16px}}.main-content>.page-content:has(+.pending-bar){padding-bottom:96px}@media (max-width:1023px){.main-content>.page-content:has(+.pending-bar){padding-bottom:128px}}.page-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:18px;gap:12px}.page-title{font-size:26px;font-weight:700;letter-spacing:-.8px;color:var(--text)}.page-content[data-section=true] .page-header{margin-bottom:14px}.page-content[data-section=true] .page-title{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.page-desc{font-size:13px;color:var(--sl-neutral-textMuted);margin-top:4px}.page-subtitle{font-size:12.5px;color:var(--text-muted);margin-top:2px}.page-actions{display:flex;gap:8px;flex-shrink:0}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--card-radius)}.card-header{padding:14px 16px 12px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.card-title{font-size:15px;font-weight:700}.card-body{padding:16px}.table-toolbar{padding:12px 16px;border-bottom:1px solid var(--border);background:var(--surface);border-radius:var(--radius-lg) var(--radius-lg) 0 0}.table-toolbar,.table-toolbar-left{display:flex;align-items:center;gap:8px}.table-toolbar-left{flex:1 1}.table-toolbar-right{display:flex;gap:8px;align-items:center}.data-table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow-y:hidden}.data-table-wrap,.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}.table-wrap{width:100%}.data-table{width:100%;border-collapse:collapse}.data-table thead tr{background:var(--gray-50);border-bottom:1px solid var(--border)}.data-table th{padding:10px 18px;font-size:11px;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:1px;text-align:left;white-space:nowrap}.data-table td{padding:12px 18px;font-size:13px;color:var(--text);border-bottom:1px solid var(--gray-100);vertical-align:middle}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover td{background:var(--gray-50)}.data-table .col-actions{text-align:right;width:80px}.btn{display:inline-flex;align-items:center;gap:6px;min-height:var(--control-h);border-radius:var(--control-radius);border:1px solid transparent;padding:0 14px;font:inherit;font-size:13px;font-weight:600;cursor:pointer;transition:background .12s,border-color .12s,color .12s,opacity .12s;white-space:nowrap;line-height:1}.btn:disabled{opacity:.55;cursor:not-allowed}.btn:focus-visible{outline:2px solid var(--sl-portal-focus);outline-offset:2px}.btn-primary{background:var(--primary);color:#fff;border-color:var(--primary)}.btn-primary:hover:not(:disabled){background:var(--primary-h);border-color:var(--primary-h)}.btn-secondary{background:var(--blue-soft);color:var(--primary);border-color:var(--blue-mid)}.btn-secondary:hover:not(:disabled){background:var(--blue-mid)}.btn-outline{background:var(--surface);color:var(--text);border-color:var(--gray-300)}.btn-outline:hover:not(:disabled){background:var(--gray-100);border-color:var(--gray-400)}.btn-ghost{background:transparent;color:var(--text-muted);border-color:transparent}.btn-ghost:hover:not(:disabled){background:var(--gray-100);color:var(--text)}.btn-danger{background:var(--danger);color:#fff;border-color:var(--danger)}.btn-danger:hover:not(:disabled){background:#b91c1c}.btn-danger-ghost{background:transparent;color:#b91c1c;border-color:transparent}.btn-danger-ghost:hover:not(:disabled){background:var(--danger-soft)}.btn-sm{min-height:32px;padding:0 12px;font-size:12px;gap:4px;border-radius:8px}.btn-icon{padding:6px;min-width:30px;justify-content:center}.form-grid{grid-gap:14px}.form-grid,.form-row{display:grid;gap:14px}.form-row{grid-template-columns:1fr 1fr;grid-gap:14px}.form-row-3{display:grid;grid-template-columns:1fr 1fr 1fr;grid-gap:14px;gap:14px}.form-group{display:grid;grid-gap:5px;gap:5px}.form-label{font-size:12px;font-weight:600;color:var(--text)}.form-label-required:after{content:" *";color:var(--danger)}.form-hint{font-size:11.5px;color:var(--text-muted);margin-top:3px}.ui-input,input[type=date],input[type=datetime-local],input[type=email],input[type=number],input[type=password],input[type=search],input[type=tel],input[type=text],input[type=time],input[type=url],select,textarea{width:100%;height:var(--control-h);padding:0 12px;border:1px solid var(--gray-300);border-radius:var(--control-radius);background:var(--surface);color:var(--text);font:inherit;font-size:13px;transition:border-color .15s,box-shadow .15s;outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none}textarea{height:auto;min-height:80px;padding:8px 10px;resize:vertical}.ui-input:focus,input:focus,select:focus,textarea:focus{border-color:var(--sl-portal-focus);box-shadow:0 0 0 1px var(--sl-portal-focus)}.ui-input::placeholder,input::placeholder,textarea::placeholder{color:var(--text-faint)}.ui-input:disabled,input:disabled,select:disabled,textarea:disabled{background:var(--gray-50);color:var(--text-muted);cursor:not-allowed}.input-error{border-color:var(--danger)!important}.field-error{font-size:11.5px;color:var(--danger);margin-top:3px}.select-wrap{position:relative}.select-wrap select{padding-right:28px;cursor:pointer}.select-wrap:after{content:"";position:absolute;right:9px;top:50%;transform:translateY(-50%);border:4px solid transparent;border-top:4px solid var(--text-muted);margin-top:2px;pointer-events:none}.toggle-wrap{display:flex;align-items:center;gap:8px;cursor:pointer}.toggle{width:36px;height:20px;background:var(--gray-300);border-radius:10px;position:relative;transition:background .15s;flex-shrink:0;cursor:pointer;border:none}.toggle:after{content:"";position:absolute;left:2px;top:2px;width:16px;height:16px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.2);transition:left .15s}.toggle.on{background:var(--primary)}.toggle.on:after{left:18px}.toggle-label{font-size:13px;color:var(--text)}input[type=checkbox]{width:15px;height:15px;accent-color:var(--primary);cursor:pointer}.badge{display:inline-flex;align-items:center;gap:4px;padding:3px 8px;border-radius:20px;font-size:11.5px;font-weight:600;white-space:nowrap}.badge-default{background:var(--gray-100);color:var(--gray-700)}.badge-blue{background:var(--blue-soft);color:var(--primary)}.badge-green{background:var(--success-soft);color:var(--sl-presence-availableText)}.badge-amber{background:var(--warning-soft);color:#7c2d12}.badge-red{background:var(--danger-soft);color:#991b1b}.badge-dot{width:5px;height:5px;border-radius:50%;background:currentColor}.alert{display:flex;align-items:flex-start;gap:10px;padding:10px 14px;border-radius:var(--radius);font-size:13px;border:1px solid}.alert-info{background:var(--sl-neutral-bgSubtle);border-color:var(--sl-neutral-border);color:var(--sl-neutral-textSecondary)}.alert-success{background:var(--success-soft);border-color:#bbf7d0;color:#166534}.alert-warning{background:#fff7ed;border-color:#fed7aa;color:#7c2d12}.alert-danger{background:var(--danger-soft);border-color:#fecaca;color:#991b1b}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:48px 24px;text-align:center;gap:8px}.empty-icon{width:48px;height:48px;border-radius:50%;background:var(--gray-100);display:grid;place-items:center;color:var(--gray-500);margin-bottom:4px}.empty-title{font-size:14px;font-weight:600;color:var(--text)}.empty-desc{font-size:13px;color:var(--text-muted);max-width:300px}.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.4);display:grid;place-items:center;z-index:1000;padding:16px}.modal{background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);width:min(520px,100%);max-height:calc(100vh - 32px);overflow-y:auto;animation:modal-in .15s ease}.modal-lg{width:min(720px,100%)}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border)}.modal-title{font-size:15px;font-weight:600}.modal-close{background:none;border:none;cursor:pointer;color:var(--text-muted);padding:4px;border-radius:4px;transition:background .12s,color .12s;line-height:1;display:grid;place-items:center}.modal-close:hover{background:var(--gray-100);color:var(--text)}.modal-body{padding:20px}.modal-footer{display:flex;justify-content:flex-end;gap:8px;padding:14px 20px;border-top:1px solid var(--border)}@keyframes modal-in{0%{opacity:0;transform:translateY(-8px) scale(.98)}to{opacity:1;transform:none}}.tabs{display:flex;border-bottom:1px solid var(--border);gap:0}.tab-btn{padding:10px 16px;background:none;border:none;border-bottom:2px solid transparent;margin-bottom:-1px;font:inherit;font-size:13px;font-weight:500;color:var(--text-muted);cursor:pointer;transition:color .12s,border-color .12s}.tab-btn:hover{color:var(--text)}.tab-btn.active{color:var(--sl-neutral-textPrimary);border-bottom-color:var(--sl-brand-orange);font-weight:700}.tab-panel{padding:16px 0}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));grid-gap:12px;gap:12px;margin-bottom:18px}.kpi-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--card-radius);padding:16px}.kpi-label{font-size:12px;font-weight:500;color:var(--text-muted);margin-bottom:6px}.kpi-value{font-size:24px;font-weight:700;letter-spacing:-.8px;color:var(--text);line-height:1}.kpi-delta{font-size:11.5px;color:var(--text-muted);margin-top:4px}.kpi-delta-up{color:var(--success)}.kpi-delta-down{color:var(--danger)}.row-actions{display:flex;gap:4px;justify-content:flex-end}.btn-icon-sm{width:28px;height:28px;display:grid;place-items:center;border-radius:var(--radius-sm);border:1px solid transparent;background:none;cursor:pointer;color:var(--text-muted);transition:all .12s}.btn-icon-sm:hover{background:var(--gray-100);color:var(--text);border-color:var(--border)}.btn-icon-sm.danger:hover{background:var(--danger-soft);color:var(--danger);border-color:#ffa8a8}.page-loader{display:grid;place-items:center;min-height:200px;grid-gap:10px;gap:10px;color:var(--text-muted);font-size:13px}.spinner{width:28px;height:28px;border:2.5px solid var(--border-mid);border-top-color:var(--primary);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(1turn)}}.auth-wrap{min-height:100vh;display:grid;place-items:center;padding:24px;background:var(--bg)}.auth-split{min-height:100vh;display:grid;grid-template-columns:minmax(0,5fr) minmax(0,6fr)}.auth-panel{background:var(--sl-brand-navy);color:#fff;padding:40px 48px;display:flex;flex-direction:column;justify-content:space-between;gap:32px}.auth-panel h2{color:#fff;font-size:34px;font-weight:700;line-height:1.12;letter-spacing:-.03em;max-width:440px;margin-top:28px}.auth-panel p{color:var(--sl-dark-textSecondary);font-size:15px;line-height:1.6;max-width:440px;margin-top:14px}.auth-panel small{color:var(--sl-dark-textMuted);font-size:12px}@media (max-width:1023px){.auth-split{grid-template-columns:1fr}.auth-panel{display:none}}@media (min-width:1024px){.auth-split .auth-card .auth-logo{display:none}}.brand-logo{display:flex;align-items:center;gap:12px;min-width:0}.brand-logo-name{font-size:15px;font-weight:700;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.brand-logo-sub{padding-left:12px;border-left:1px solid var(--border);font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--text-muted);white-space:nowrap}.sl-wave{animation:sl-ring 2.4s ease-in-out infinite}.sl-wave-2{animation-delay:.25s}@keyframes sl-ring{0%,55%,to{opacity:1}20%{opacity:.25}}@media (prefers-reduced-motion:reduce){.sl-wave{animation:none}}.auth-card{width:min(420px,100%);background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow);padding:32px}.auth-logo{display:flex;align-items:center;gap:10px;margin-bottom:28px}.auth-logo-mark{width:36px;height:36px;background:var(--blue);border-radius:9px;display:grid;place-items:center;color:#fff;font-size:16px;font-weight:800}.auth-logo-text{font-size:16px;font-weight:700;color:var(--navy)}.auth-title{font-size:20px;font-weight:700;margin-bottom:4px}.auth-sub{font-size:13px;color:var(--text-muted);margin-bottom:24px}.auth-card .form-grid>.btn{min-height:44px;justify-content:center;font-size:14px;font-weight:600}.section-title{font-size:12px;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:.08em;margin-bottom:10px;padding-top:4px}.divider{border:none;border-top:1px solid var(--border);margin:16px 0}.cfd-layout{display:grid;grid-template-columns:300px 1fr;grid-gap:12px;gap:12px;height:calc(100vh - 130px)}.cfd-toolbox{overflow-y:auto}.cfd-canvas{border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;background:#fafbff}.tool-card{display:flex;align-items:center;gap:8px;padding:10px 12px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);cursor:-webkit-grab;cursor:grab;font-size:13px;font-weight:500;transition:border-color .12s,box-shadow .12s;margin-bottom:6px}.tool-card:hover{border-color:var(--primary);box-shadow:0 0 0 2px var(--blue-soft)}.status-dot{display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:5px;vertical-align:middle}.status-dot-green{background:var(--success);box-shadow:0 0 0 2px var(--success-soft)}.status-dot-red{background:var(--danger)}.status-dot-amber{background:var(--warning)}.status-dot-gray{background:var(--gray-400)}.grid-2{display:grid;grid-template-columns:1fr 1fr;grid-gap:16px;gap:16px}.grid-2-tight{display:grid;grid-template-columns:1fr 1fr;grid-gap:8px;gap:8px}@media (max-width:900px){.page-content{padding:12px}.page-header{flex-direction:column;align-items:stretch}.page-actions,.page-header-actions,.table-toolbar,.table-toolbar-left,.table-toolbar-right{flex-wrap:wrap}.form-row,.form-row-3{grid-template-columns:1fr}.kpi-grid{grid-template-columns:1fr 1fr}.cfd-layout{grid-template-columns:1fr;height:auto}.modal-overlay{padding:8px}.modal,.modal-lg,.modal-sm{width:100%;max-height:calc(100vh - 16px)}.modal-body{padding:14px}.tabs{overflow-x:auto;scrollbar-width:none}.tabs::-webkit-scrollbar{display:none}.tab-btn{white-space:nowrap}}@media (max-width:700px){.grid-2,.grid-2-tight{grid-template-columns:1fr}}@media (max-width:480px){.kpi-grid{grid-template-columns:1fr}.kpi-value{font-size:20px}}.muted{color:var(--text-muted)}.text-sm{font-size:12px}.text-xs{font-size:11px}.font-mono-old{font-family:SF Mono,Fira Code,monospace}.truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.flex{display:flex}.flex-center{display:flex;align-items:center}.gap-2{gap:8px}.gap-1{gap:4px}.mt-1{margin-top:4px}.mt-2{margin-top:8px}.mt-3{margin-top:12px}.mt-4{margin-top:16px}.mb-2{margin-bottom:8px}.mb-3{margin-bottom:12px}.mb-4{margin-bottom:16px}.form-input{display:block;width:100%;height:var(--control-h);padding:0 12px;border:1px solid var(--gray-300);border-radius:var(--control-radius);background:var(--surface);color:var(--text);font:inherit;font-size:13px;transition:border-color .15s,box-shadow .15s;outline:none}.form-select{height:36px;padding:0 28px 0 10px;background:var(--surface) url("data:image/svg+xml,%3Csvg width='10' height='6' viewBox='0 0 10 6' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1 1l4 4 4-4' stroke='%236b7280' stroke-width='1.5' stroke-linecap='round'/%3E%3C/svg%3E") no-repeat right 10px center;cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none}.form-select,.form-textarea{display:block;width:100%;border:1px solid var(--border-mid);border-radius:var(--radius);color:var(--text);font:inherit;font-size:13px;outline:none}.form-textarea{min-height:80px;padding:8px 10px;background:var(--surface);resize:vertical}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--sl-portal-focus);box-shadow:0 0 0 1px var(--sl-portal-focus)}.form-input.is-error,.form-select.is-error,.form-textarea.is-error{border-color:var(--danger)}.form-input.is-error:focus,.form-select.is-error:focus{box-shadow:0 0 0 3px rgba(224,49,49,.12)}.form-error{font-size:11.5px;color:var(--danger);margin-top:2px}.btn-spinner{width:14px;height:14px;border:2px solid hsla(0,0%,100%,.4);border-top-color:#fff;border-radius:50%;animation:spin .6s linear infinite;flex-shrink:0}.btn-spinner-dark{border-color:rgba(0,0,0,.15);border-top-color:var(--text)}.btn-icon{display:flex;align-items:center}.search-wrap{position:relative}.search-icon{position:absolute;left:9px;top:50%;transform:translateY(-50%);pointer-events:none}.search-input{width:100%;height:var(--control-h);padding:0 12px 0 34px;border:1px solid var(--gray-300);border-radius:var(--control-radius);background:var(--surface);color:var(--text);font:inherit;font-size:13px;outline:none}.search-input:focus{border-color:var(--sl-portal-focus);box-shadow:0 0 0 1px var(--sl-portal-focus)}.search-wrap input[type=search].search-input{padding-left:34px}.page-header-text{flex:1 1}.page-header-actions{display:flex;gap:8px;flex-shrink:0;align-items:flex-start}.page-desc{font-size:12.5px;color:var(--text-muted);margin-top:2px}.modal-sm{width:min(380px,100%)}.modal-footer-row{display:flex;justify-content:flex-end;gap:8px;width:100%}.alert-content{flex:1 1}.alert-dismiss{background:none;border:none;cursor:pointer;font-size:18px;line-height:1;color:inherit;opacity:.6;padding:0 2px}.alert-dismiss:hover{opacity:1}.kpi-sub{font-size:11.5px;color:var(--text-muted);margin-top:4px}.kpi-blue .kpi-value{color:var(--text)}.kpi-green .kpi-value{color:#15803d}.kpi-amber .kpi-value{color:#b45309}.kpi-red .kpi-value{color:#b91c1c}.table-empty,.table-loading{text-align:center;padding:32px;color:var(--text-muted)}.table-empty{font-size:13px;border-top:1px solid var(--border)}.badge-gray{background:var(--gray-100);color:var(--gray-700)}.badge-dot-left{display:inline-block;width:7px;height:7px;border-radius:50%;background:currentColor;margin-right:6px}.empty-action{margin-top:4px}.loader-ring{width:32px;height:32px;border:3px solid var(--border-mid);border-top-color:var(--primary);border-radius:50%;animation:spin .7s linear infinite}.loader-label{font-size:13px;color:var(--text-muted)}.avatar{position:relative;flex-shrink:0;border-radius:50%;display:grid;place-items:center;color:var(--sl-brand-navy);font-weight:600;line-height:1}.avatar svg{width:45%;height:45%}.avatar[data-ring=true]{box-shadow:0 0 0 2px var(--surface),0 0 0 4px var(--sl-brand-orange)}.presence-dot{position:absolute;right:-1px;bottom:-1px;width:var(--sl-size-presenceDot);height:var(--sl-size-presenceDot);border-radius:50%;border:2.5px solid var(--surface);background:var(--sl-presence-offline)}.presence-dot[data-p=available]{background:var(--sl-presence-available)}.presence-dot[data-p=busy],.presence-dot[data-p=dnd],.presence-dot[data-p=in_call],.presence-dot[data-p=meeting],.presence-dot[data-p=ringing]{background:var(--sl-presence-busy)}.presence-dot[data-p=away]{background:var(--sl-presence-away)}.presence-dot[data-p=unknown]{opacity:.5}.presence-text{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--text-muted)}.presence-text:before{content:"";width:8px;height:8px;border-radius:50%;background:var(--sl-presence-offline)}.presence-text[data-p=available]{color:var(--sl-presence-availableText)}.presence-text[data-p=available]:before{background:var(--sl-presence-available)}.presence-text[data-p=busy],.presence-text[data-p=dnd],.presence-text[data-p=in_call],.presence-text[data-p=meeting],.presence-text[data-p=ringing]{color:#b91c1c}.presence-text[data-p=busy]:before,.presence-text[data-p=dnd]:before,.presence-text[data-p=in_call]:before,.presence-text[data-p=meeting]:before,.presence-text[data-p=ringing]:before{background:var(--sl-presence-busy)}.presence-text[data-p=away]{color:#b45309}.presence-text[data-p=away]:before{background:var(--sl-presence-away)}.list-rows{overflow:hidden}.list-row{display:flex;align-items:center;gap:14px;padding:10px 20px;border-bottom:1px solid var(--border)}.list-row:last-child{border-bottom:none}.list-row-main{flex:1 1;min-width:0}.list-row-title{display:flex;align-items:center;gap:8px;font-size:16px;font-weight:600;color:var(--text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.list-row[data-tone=missed] .list-row-title{color:var(--sl-call-missed)}.list-row-sub{overflow:hidden;text-overflow:ellipsis}.list-row-side,.list-row-sub{font-size:13px;color:var(--sl-neutral-textMuted);white-space:nowrap}.list-row-side{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.unread-dot{width:8px;height:8px;background:var(--sl-badge-unreadChat)}.btn-round,.unread-dot{border-radius:50%;flex-shrink:0}.btn-round{width:40px;height:40px;border:1px solid var(--border);background:var(--surface);color:var(--text);display:grid;place-items:center;cursor:pointer;transition:background .12s,color .12s}.btn-round svg{width:18px;height:18px}.btn-round:hover:not(:disabled){background:var(--gray-100)}.btn-round:disabled,.btn-round[aria-disabled=true]{opacity:.4;cursor:not-allowed}.btn-round[data-kind=call]{background:var(--sl-call-accept);border-color:transparent;color:#fff}.btn-round[data-kind=call]:hover:not(:disabled){background:#15803d}.btn-round[data-kind=danger]:hover:not(:disabled){color:var(--danger);background:var(--danger-soft)}.btn-round[aria-pressed=true]{color:var(--accent-text)}.dropdown{position:absolute;right:0;top:calc(100% + 6px);z-index:30;min-width:230px;padding:4px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-md)}.dropdown-item{width:100%;display:flex;align-items:center;gap:10px;padding:8px 10px;border:none;border-radius:var(--radius);background:none;font:inherit;font-size:13px;color:var(--text);text-align:left;cursor:pointer;text-decoration:none}.dropdown-item:hover:not(:disabled){background:var(--gray-100)}.dropdown-item:disabled{color:var(--text-faint);cursor:not-allowed}.dropdown-item svg{width:16px;height:16px;color:var(--text-muted);flex-shrink:0}.dropdown hr{border:none;border-top:1px solid var(--border);margin:4px 0}.presence-picker{display:flex;flex-direction:column;gap:10px}.presence-current{font-size:13px}.presence-choices{display:flex;flex-direction:column;gap:2px}.presence-choice{display:flex;align-items:center;gap:8px;padding:6px 8px;border-radius:var(--radius);cursor:pointer}.presence-choice:hover{background:var(--gray-100)}.presence-choice[data-checked=true]{background:var(--accent-soft)}.presence-choice input{accent-color:var(--accent)}.presence-choice .presence-text{color:var(--text);font-size:14px}.presence-dropdown{width:300px;padding:12px}.shell-account-presence{padding:4px 8px 8px;width:280px}.page-header-actions .presence-text{color:var(--text)}.calendar-row{display:flex;align-items:center;gap:12px;padding:10px 0;border-bottom:1px solid var(--border)}.calendar-row:last-of-type{border-bottom:none}.calendar-row>div:first-child{flex:1 1}.vvm-body{display:flex;flex-direction:column;gap:8px;margin-top:8px;white-space:normal}.vvm-summary{font-size:14px;color:var(--text);line-height:1.45}.vvm-state{font-size:13px;color:var(--sl-neutral-textMuted)}.vvm-state[data-tone=info]{color:var(--text)}.vvm-state[data-tone=warning]{color:#b45309}.vvm-transcript summary{cursor:pointer;font-size:13px;font-weight:600;color:var(--accent-text)}.vvm-transcript ol{list-style:none;margin:8px 0 0;padding:10px 12px;display:flex;flex-direction:column;gap:6px;border-radius:var(--radius);background:var(--sl-neutral-bgSubtle);border:1px solid var(--border)}.vvm-transcript li{display:grid;grid-template-columns:44px 1fr;grid-gap:8px;gap:8px;font-size:14px;line-height:1.45;color:var(--text)}.vvm-transcript time{font-size:12px;color:var(--sl-neutral-textMuted);padding-top:2px}.vvm-player{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.vvm-player audio{height:34px;width:min(420px,100%)}.vvm-speeds{display:inline-flex;gap:4px}.vvm-speed{min-width:44px;height:30px;border:1px solid var(--border);border-radius:var(--sl-radius-pill);background:var(--surface);font:inherit;font-size:12px;font-weight:600;color:var(--text-muted);cursor:pointer}.vvm-speed[aria-pressed=true]{border-color:var(--accent);background:var(--accent-soft);color:var(--accent-text)}.vvm-error{font-size:12px;color:var(--danger)}.list-row:has(.vvm-body){align-items:flex-start}.list-row:has(.vvm-body) .list-row-sub,.list-row:has(.vvm-body) .list-row-title{white-space:normal}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.team-toolbar{flex-wrap:wrap;gap:10px;padding:0;margin-bottom:16px;background:none;border:none}.team-toolbar .form-select{width:auto}.team-toolbar .search-wrap{flex:1 1;min-width:220px}.team-toolbar .search-input{height:36px}.team-section{margin-bottom:24px}.team-section .section-title{display:flex;align-items:center;gap:8px}.team-section-head{justify-content:space-between}.team-live{display:inline-flex;align-items:center;gap:6px;text-transform:none;letter-spacing:0;font-weight:500}.page-header-actions .form-select{width:auto;min-width:150px}.member-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));grid-gap:16px;gap:16px}.member-card{display:flex;flex-direction:column;align-items:center;gap:6px;padding:20px 16px 16px;text-align:center;min-width:0}.member-card .avatar{margin-bottom:4px}.member-card-name{max-width:100%;font-size:16px;font-weight:600;color:var(--text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.member-card-meta{font-size:13px;color:var(--sl-neutral-textMuted)}.list-row-extra,.member-card .row-actions{margin-top:8px}.team-settings{display:grid;grid-template-columns:repeat(auto-fit,minmax(400px,1fr));grid-gap:16px;gap:16px;align-items:start}.team-form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));grid-gap:12px;gap:12px}@media (max-width:640px){.member-grid{grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px}.team-settings{grid-template-columns:1fr}.list-row{padding:10px 14px}.list-row-side{display:none}}.btn-call{background:#15803d;color:#fff;border-color:#15803d}.btn-call:hover:not(:disabled){background:#166534;border-color:#166534}.wb-root{display:flex;flex-direction:column;gap:14px}.wb-bar{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.wb-bar-totals{color:var(--text-muted);font-size:13px;flex:1 1;min-width:200px}.wb-bar-clock{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;font-weight:600}.wb-queues{display:flex;flex-direction:column;gap:16px}.wb-queue{border:1px solid var(--border);border-radius:12px;padding:14px;background:var(--surface)}.wb-queue-head{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap;margin-bottom:10px}.wb-queue-head h2{margin:0;font-size:17px}.wb-queue-number{font-family:monospace;color:var(--text-muted)}.wb-queue-sl{margin-left:auto;font-size:12px;color:var(--text-muted)}.wb-tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));grid-gap:10px;gap:10px}.wb-tile{border-radius:10px;padding:10px 12px;border:1px solid var(--border);background:var(--gray-50)}.wb-tile-label{font-size:11.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted)}.wb-tile-value{font-size:28px;font-weight:700;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;line-height:1.2;margin-top:4px}.wb-tile-sub{font-size:12px;color:var(--text-muted);margin-top:2px}.wb-ok{border-color:#86efac;background:#f0fdf4}.wb-ok .wb-tile-value{color:#15803d}.wb-warn{border-color:#fcd34d;background:#fffbeb}.wb-warn .wb-tile-value{color:#b45309}.wb-bad{border-color:#fca5a5;background:#fef2f2}.wb-bad .wb-tile-value{color:#b91c1c}.wb-agents{list-style:none;margin:12px 0 0;padding:0;display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));grid-gap:6px;gap:6px}.wb-agent{display:grid;grid-template-columns:10px 1fr auto;grid-template-areas:"dot name ext" "dot state calls";grid-column-gap:8px;column-gap:8px;align-items:center;padding:6px 10px;border-radius:8px;border:1px solid var(--border);font-size:13px}.wb-agent-dot{grid-area:dot;width:9px;height:9px;border-radius:50%;background:#9ca3af}.wb-agent-name{grid-area:name;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wb-agent-ext{grid-area:ext;font-family:monospace;color:var(--text-muted)}.wb-agent-state{grid-area:state}.wb-agent-calls,.wb-agent-state{color:var(--text-muted);font-size:12px}.wb-agent-calls{grid-area:calls}.wb-agent-available .wb-agent-dot{background:#16a34a}.wb-agent-in_call .wb-agent-dot,.wb-agent-ringing .wb-agent-dot{background:#2563eb}.wb-agent-paused .wb-agent-dot{background:#d97706}.wb-agent-unavailable{opacity:.6}.wb-empty{color:var(--text-muted)}.wb-tv{position:fixed;inset:0;z-index:80;overflow:auto;padding:24px;background:#0b1220;color:#e5e7eb}.wb-tv .wb-bar{font-size:18px}.wb-tv .wb-agent-calls,.wb-tv .wb-agent-ext,.wb-tv .wb-agent-state,.wb-tv .wb-bar-totals,.wb-tv .wb-queue-number,.wb-tv .wb-queue-sl,.wb-tv .wb-tile-label,.wb-tv .wb-tile-sub{color:#94a3b8}.wb-tv .wb-queue{background:#111a2e;border-color:#1f2a44}.wb-tv .wb-queue-head h2{font-size:26px;color:#f8fafc}.wb-tv .wb-tile{background:#16213a;border-color:#243150}.wb-tv .wb-tile-value{font-size:52px;color:#f8fafc}.wb-tv .wb-ok{background:#052e1a;border-color:#166534}.wb-tv .wb-ok .wb-tile-value{color:#4ade80}.wb-tv .wb-warn{background:#3a2a05;border-color:#a16207}.wb-tv .wb-warn .wb-tile-value{color:#facc15}.wb-tv .wb-bad{background:#3b0a0a;border-color:#b91c1c}.wb-tv .wb-bad .wb-tile-value{color:#f87171}.wb-tv .wb-agent{border-color:#243150;font-size:15px}@media (max-width:640px){.wb-tile-value{font-size:22px}.wb-tv{padding:12px}.wb-tv .wb-tile-value{font-size:36px}}.rec-control{display:flex;flex-direction:column;gap:8px}.rec-control-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.rec-control-label{font-size:13px;flex:1 1 auto;min-width:0}.rec-control-compact .rec-control-label{font-size:12px}.rec-dot{width:10px;height:10px;border-radius:50%;flex:0 0 auto}.rec-dot-on{background:var(--danger);box-shadow:0 0 0 3px color-mix(in srgb,var(--danger) 20%,transparent)}.rec-dot-paused{background:var(--warning,#d97706)}.mono{font-family:var(--font-mono-stack);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.segmented{display:inline-flex;padding:3px;border-radius:10px;background:var(--sl-neutral-surface)}.segmented button{height:32px;padding:0 12px;border:none;border-radius:8px;background:transparent;font:inherit;font-size:12px;font-weight:600;color:var(--gray-600);cursor:pointer}.segmented button[aria-pressed=true]{background:#fff;color:var(--text);box-shadow:0 1px 2px rgba(17,24,39,.1)}.segmented button:focus-visible{outline:2px solid var(--sl-portal-focus);outline-offset:-2px}.chip-select{position:relative;display:inline-flex;align-items:center;height:var(--control-h);padding:0 30px 0 12px;border:1px solid var(--gray-300);border-radius:var(--control-radius);background:#fff;font-size:12px;color:var(--sl-neutral-textSecondary)}.chip-select span{color:var(--sl-neutral-textMuted);margin-right:6px}.chip-select select{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}.chip-select strong{font-weight:600;color:var(--text)}.chip-select:after{content:"";position:absolute;right:12px;top:50%;width:6px;height:6px;border-right:1.8px solid var(--sl-neutral-textMuted);border-bottom:1.8px solid var(--sl-neutral-textMuted);transform:translateY(-70%) rotate(45deg)}.chip-select:focus-within{border-color:var(--sl-portal-focus);box-shadow:0 0 0 1px var(--sl-portal-focus)}.filter-bar{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.filter-bar .search-wrap{width:260px;max-width:100%}.summary-strip{display:flex;align-items:center;gap:24px;flex-wrap:wrap;padding:14px 18px;border:1px solid var(--border);border-radius:12px;background:#fff}.summary-strip>div{display:flex;align-items:baseline;gap:6px}.summary-strip strong{font-size:20px;font-weight:700;letter-spacing:-.5px;color:var(--text)}.summary-strip strong[data-tone=good]{color:#15803d}.summary-strip strong[data-tone=bad]{color:#b91c1c}.summary-strip span{font-size:12px;color:var(--sl-neutral-textMuted)}.state{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;color:var(--sl-neutral-textSecondary);white-space:nowrap}.state:before{content:"";width:7px;height:7px;border-radius:50%;background:var(--sl-presence-offline);flex-shrink:0}.state[data-tone=green]{color:#15803d}.state[data-tone=green]:before{background:var(--sl-presence-available)}.state[data-tone=red]{color:#991b1b}.state[data-tone=red]:before{background:var(--sl-call-hangup)}.state[data-tone=amber]{color:#7c2d12}.state[data-tone=amber]:before{background:var(--sl-brand-orange)}.state[data-tone=blue]{color:var(--sl-neutral-textSecondary)}.state[data-tone=blue]:before{background:var(--sl-brand-navy)}.rows{border:1px solid var(--border);border-radius:12px;background:#fff;overflow:hidden}.rows-head{display:grid;grid-gap:14px;gap:14px;padding:10px 18px;background:var(--sl-neutral-bgSubtle);border-bottom:1px solid var(--border);font-size:11px;font-weight:600;letter-spacing:1px;text-transform:uppercase;color:var(--sl-neutral-textMuted)}.rows-group{padding:10px 18px 6px;font-size:12px;font-weight:700;color:var(--sl-neutral-textSecondary)}.rows-group span{font-weight:500;color:var(--sl-neutral-textMuted)}.rows-row{display:grid;grid-gap:14px;gap:14px;align-items:center;padding:10px 18px;border-top:1px solid var(--sl-neutral-surface);font-size:13px;min-width:0}.rows-row[data-clickable=true]{cursor:pointer}.rows-row[data-clickable=true]:hover{background:var(--sl-neutral-bgSubtle)}.rows-row[aria-selected=true]{background:var(--sl-portal-selected-row);box-shadow:inset 3px 0 0 var(--sl-brand-orange)}.rows-row[data-warn=true]{background:#fff7ed;box-shadow:inset 3px 0 0 var(--sl-brand-orange)}.rows-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 18px;border-top:1px solid var(--sl-neutral-surface);font-size:12px}.rows-empty,.rows-foot{color:var(--sl-neutral-textMuted)}.rows-empty{padding:32px 18px;text-align:center;font-size:13px}.rows-empty a{font-weight:600}.note-warn{padding:12px 14px;border-radius:10px;background:#fff7ed;border:1px solid #fed7aa;font-size:12px;line-height:1.5;color:#7c2d12}.note-warn a{font-weight:600;color:#c2410c}.note-warn-plain{border:none}.fromto{display:flex;align-items:center;gap:8px;min-width:0}.fromto strong{font-weight:600;font-family:var(--font-mono-stack)}.fromto .fromto-name{color:var(--sl-neutral-textMuted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.fromto .fromto-arrow{color:var(--sl-neutral-textDisabled)}.side-panel{width:440px;flex-shrink:0;background:#fff;border-left:1px solid var(--border);display:flex;flex-direction:column;min-height:0}.side-panel-head{padding:22px 24px 0}.side-panel-body,.side-panel-head{display:flex;flex-direction:column;gap:14px}.side-panel-body{padding:18px 24px;overflow-y:auto;flex:1 1;min-height:0}.side-panel-foot{margin-top:auto;padding:14px 24px;border-top:1px solid var(--border);display:flex;gap:8px;justify-content:flex-end}.split{min-height:0}.split,.split-main{display:flex;flex:1 1}.split-main{min-width:0;padding:24px 28px 24px 32px;flex-direction:column;gap:16px;overflow-y:auto}.page-content[data-section=true]>.split{margin:-20px -32px;height:calc(100% + 40px)}@media (max-width:1279px){.side-panel{width:380px}}@media (max-width:1023px){.page-content[data-section=true]>.split{margin:-16px;height:auto;flex-direction:column}.split-main{padding:16px}.side-panel{width:auto;border-left:none;border-top:1px solid var(--border)}}.choice{display:flex;align-items:center;gap:12px;width:100%;padding:12px 14px;border:1px solid var(--border);border-radius:10px;background:#fff;text-align:left;font:inherit;cursor:pointer;color:inherit;text-decoration:none}.choice:hover{border-color:var(--gray-300)}.choice-icon{width:34px;height:34px;flex-shrink:0;border-radius:9px;background:var(--sl-neutral-surface);display:grid;place-items:center;color:var(--sl-neutral-textSecondary)}.choice-icon svg{width:18px;height:18px}.choice-text{flex:1 1;display:flex;flex-direction:column;gap:2px;min-width:0}.choice-text span:first-child{font-size:13px;font-weight:600}.choice-text span:last-child{font-size:12px;color:var(--sl-neutral-textMuted)}.choice-chevron{color:var(--sl-neutral-textDisabled)}.avatar-round{position:relative;flex-shrink:0;border-radius:50%;display:grid;place-items:center;font-weight:600;color:var(--text)}.avatar-round .presence-dot{position:absolute;right:-1px;bottom:-1px;width:12px;height:12px;border:2px solid #fff;border-radius:50%;background:var(--sl-presence-offline)}.call-round{width:36px;height:36px;border:none;border-radius:50%;background:var(--sl-presence-availableBg);color:#15803d;display:grid;place-items:center;cursor:pointer}.call-round:hover{background:#dcfce7}.call-round:disabled{opacity:.5;cursor:default}.call-round svg{width:16px;height:16px}.setup-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px}.setup-step{display:flex;align-items:center;gap:12px;padding:12px 14px;border:1px solid var(--border);border-radius:10px;background:#fff}.setup-step[data-done=true]{border-color:var(--sl-neutral-surface);background:var(--sl-neutral-bgSubtle)}.setup-check{width:26px;height:26px;flex-shrink:0;border-radius:50%;box-sizing:border-box;border:2px solid var(--gray-300);background:#fff;color:#fff;display:grid;place-items:center;font-size:12px;font-weight:700}.setup-step[data-done=true] .setup-check{border-color:var(--sl-presence-available);background:var(--sl-presence-available)}.setup-text{flex:1 1;min-width:0;display:flex;flex-direction:column;gap:2px}.setup-text span:first-child{font-size:13px;font-weight:600}.setup-text span:last-child{font-size:12px}.setup-step[data-done=true] .setup-text span:first-child,.setup-text span:last-child{color:var(--sl-neutral-textMuted)}.setup-step a{font-size:12px;font-weight:600;white-space:nowrap}.progress{width:180px;height:8px;border-radius:4px;background:var(--sl-neutral-surface);overflow:hidden}.progress>div{height:100%;border-radius:4px;background:var(--sl-brand-orange)}.stat-tile{padding:12px 14px;border-radius:10px;background:var(--sl-neutral-bgSubtle);display:flex;flex-direction:column;gap:4px}.stat-tile span:first-child{font-size:12px;color:var(--sl-neutral-textMuted)}.stat-tile strong{font-size:24px;font-weight:700;letter-spacing:-.8px}.stat-tile span:nth-child(3){font-size:11px;color:var(--sl-neutral-textMuted)}.home-grid{display:grid;grid-template-columns:minmax(0,1fr) 420px;grid-gap:16px;gap:16px;align-items:start}@media (max-width:1279px){.home-grid{grid-template-columns:minmax(0,1fr) 360px}}@media (max-width:1023px){.home-grid,.setup-grid{grid-template-columns:minmax(0,1fr)}}.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 22px;border-bottom:1px solid var(--sl-neutral-surface)}.card-head h2{margin:0;font-size:15px;font-weight:700}.card-head a{font-size:12px;font-weight:600}.card-pad{padding:18px 20px;display:flex;flex-direction:column;gap:14px}.card-pad h2{margin:0;font-size:15px;font-weight:700}.recent-row{display:grid;grid-template-columns:70px 28px minmax(0,1fr) 90px 80px;grid-gap:12px;gap:12px;align-items:center;padding:10px 22px;border-bottom:1px solid var(--sl-neutral-bgSubtle);font-size:13px}.recent-row:last-child{border-bottom:none}.recent-row .mono{font-size:12px;color:var(--sl-neutral-textMuted)}.live-row{display:flex;align-items:center;gap:12px}.live-row-text{flex:1 1;min-width:0;display:flex;flex-direction:column;gap:2px}.live-row-text span:first-child{font-size:14px;font-weight:600}.live-row-text span:last-child{font-size:12px;color:var(--sl-neutral-textMuted)}.journey{flex:1 1;min-height:0;display:flex}.journey-canvas{flex:1 1;min-width:0;position:relative;overflow:auto;background-color:var(--sl-portal-page-bg);background-image:radial-gradient(var(--sl-neutral-border) 1px,transparent 1px);background-size:20px 20px}.journey-fit{position:relative;margin:18px auto 120px}.journey-stage{transform-origin:top left}.journey-edges,.journey-stage{position:absolute;left:0;top:0}.journey-edges{pointer-events:none}.journey-edge-label{position:absolute;transform:translate(-50%,-50%);padding:2px 8px;border-radius:10px;font-size:11px;font-weight:600;white-space:nowrap;background:var(--sl-neutral-surface);color:var(--sl-neutral-textSecondary)}.journey-edge-label[data-tone=open]{background:#dcfce7;color:#166534}.journey-step{position:absolute;width:240px;height:64px;box-sizing:border-box;display:flex;align-items:center;gap:12px;padding:0 14px;border:1px solid var(--border);border-radius:12px;background:#fff;box-shadow:0 1px 2px rgba(17,24,39,.05);text-align:left;color:var(--text);font:inherit;cursor:pointer}.journey-step:hover{border-color:var(--gray-300)}.journey-step:focus-visible{outline:2px solid var(--sl-portal-focus);outline-offset:2px}.journey-step[aria-pressed=true]{border:2px solid var(--sl-brand-orange);box-shadow:0 0 0 4px #ffedd5;padding:0 13px}.journey-step[data-kind=unknown]{border-style:dashed}.journey-icon{width:34px;height:34px;flex-shrink:0;border-radius:9px;background:var(--sl-neutral-surface);display:grid;place-items:center;color:var(--sl-neutral-textPrimary)}.journey-icon svg{width:18px;height:18px}.journey-step[data-kind=entry] .journey-icon{background:var(--sl-brand-navy);color:#fff}.journey-step[aria-pressed=true] .journey-icon{background:#ffedd5;color:var(--sl-brand-orangeText)}.journey-text{min-width:0;display:flex;flex-direction:column;gap:2px}.journey-text .eyebrow{font-size:10px;letter-spacing:1px;color:var(--sl-neutral-textMuted)}.journey-text .eyebrow,.journey-text .title{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.journey-text .title{font-size:13px}.journey-text .detail{font-size:11px;color:var(--sl-neutral-textMuted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.journey-tools{position:absolute;left:20px;bottom:84px;display:flex;gap:6px;z-index:2}.journey-tools button{height:34px;min-width:34px;padding:0 12px;border:1px solid var(--gray-300);border-radius:8px;background:#fff;font:inherit;font-size:12px;font-weight:600;color:var(--sl-neutral-textSecondary);cursor:pointer}.inspector{width:340px;flex-shrink:0;background:#fff;border-left:1px solid var(--border);padding:20px 20px 90px;box-sizing:border-box;display:flex;flex-direction:column;gap:16px;overflow-y:auto}.inspector .eyebrow{font-size:10px;font-weight:600;letter-spacing:1px;color:var(--sl-neutral-textMuted)}.inspector h2{margin:0;font-size:17px;font-weight:700}.inspector-field{display:flex;flex-direction:column;gap:6px}.inspector-field>.form-label,.inspector-field>label{font-size:12px;font-weight:600}.inspector-file{flex:1 1;height:38px;padding:0 12px;border:1px solid var(--gray-300);border-radius:9px;font-size:12px;font-family:var(--font-mono-stack);color:var(--sl-neutral-textSecondary);white-space:nowrap;overflow:hidden}.inspector-file,.key-row{display:flex;align-items:center}.key-row{gap:10px;padding:8px 10px;border:1px solid var(--border);border-radius:9px}.key-digit{width:28px;height:28px;flex-shrink:0;border-radius:7px;background:var(--sl-brand-navy);color:#fff;display:grid;place-items:center;font-size:13px;font-weight:700}.key-text{flex:1 1;min-width:0;display:flex;flex-direction:column;gap:1px}.key-text span:first-child{font-size:13px;font-weight:600}.key-text span:last-child{font-size:11px;color:var(--sl-neutral-textMuted)}.key-row select{width:auto;max-width:120px;height:30px;font-size:12px;padding:0 8px}.dashed-btn{height:34px;border:1px dashed var(--gray-300);border-radius:9px;background:#fff;color:var(--sl-neutral-textSecondary)}.dashed-btn,.link-danger{font:inherit;font-size:12px;font-weight:600;cursor:pointer}.link-danger{align-self:flex-start;height:32px;padding:0;border:none;background:transparent;color:#b91c1c}.did-select{display:inline-flex;align-items:center;gap:10px;height:40px;padding:0 14px;border:1px solid var(--gray-300);border-radius:10px;background:#fff;font-size:13px;color:var(--text);position:relative}.did-select strong{font-weight:600}.did-select .mono{color:var(--sl-neutral-textMuted)}.did-select select{position:absolute;inset:0;width:100%;opacity:0;cursor:pointer}.activity-row{display:grid;grid-template-columns:70px minmax(0,1fr) 140px;grid-gap:14px;gap:14px;align-items:start;padding:12px 18px;border-top:1px solid var(--sl-neutral-surface);font-size:13px}.activity-row details{font-size:11px;color:var(--sl-neutral-textMuted);margin-top:4px}.activity-row summary{cursor:pointer;font-weight:600}.activity-row code{font-family:var(--font-mono-stack);font-size:11px}@media (max-width:767px){.journal .rows-head,.journal .rows-row{grid-template-columns:52px minmax(0,1fr) 56px 90px!important;gap:8px;padding-left:12px;padding-right:12px}.journal .rows-head>:nth-child(2),.journal .rows-head>:nth-child(5),.journal .rows-head>:nth-child(7),.journal .rows-row>:nth-child(2),.journal .rows-row>:nth-child(5),.journal .rows-row>:nth-child(7){display:none!important}.journal .fromto{flex-wrap:wrap;gap:4px 6px}.did-select{height:36px;padding:0 10px;gap:6px}.did-select .mono{display:none}.recent-row{grid-template-columns:52px 20px minmax(0,1fr) 60px}.recent-row>:nth-child(5){display:none}.activity-row{grid-template-columns:60px minmax(0,1fr)}.activity-row>:nth-child(3){display:none}.journey-tools{bottom:90px}.inspector{width:100%;border-left:none;border-top:1px solid var(--border);padding-bottom:120px}.journey{flex-direction:column}.side-panel{width:auto}.summary-strip{gap:14px}}.flow-head{display:flex;align-items:flex-start;gap:14px;padding:16px 32px 12px;background:var(--sl-neutral-white);border-bottom:1px solid var(--sl-neutral-border)}.flow-back{width:32px;height:32px;display:grid;place-items:center;border-radius:8px;text-decoration:none;color:var(--sl-neutral-textPrimary);font-size:16px;flex-shrink:0}.flow-back,.step-choice{border:1px solid var(--sl-neutral-border)}.step-choice{display:flex;flex-direction:column;gap:2px;padding:10px 12px;border-radius:10px;background:#fff;font:inherit;text-align:left;cursor:pointer}.step-choice:hover{border-color:var(--sl-brand-orange);background:#fff7ed}.step-choice span:first-child{font-size:13px;font-weight:600}.step-choice span:last-child{font-size:11px;color:var(--sl-neutral-textMuted)}.journey-step[data-kind=unknown] .journey-icon{background:#fff7ed;color:var(--sl-brand-orangeText)}.fe-root{display:flex;flex-direction:column;flex:1 1;min-height:0;overflow:hidden}.fe-head{display:flex;align-items:center;gap:10px;padding:10px 20px;background:var(--sl-neutral-white);border-bottom:1px solid var(--sl-neutral-border);flex-wrap:wrap}.fe-head h1{margin:0;font-size:16px;font-weight:700;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:320px}.fe-name-input{height:32px;border:1px solid var(--sl-brand-orange);border-radius:8px;padding:0 10px;font:inherit;font-size:15px;font-weight:700;width:280px;max-width:100%}.fe-head .grow{flex:1 1}.fe-saved{font-size:12px;color:var(--sl-neutral-textMuted)}.fe-pending{display:flex;align-items:center;gap:8px;padding:4px 4px 4px 12px;background:#fff7ed;font-size:12px;font-weight:600}.fe-pending,.fe-pending button{border-radius:999px;color:#9a3412}.fe-pending button{height:26px;padding:0 10px;border:1px solid #fdba74;background:#fff;font:inherit;font-size:12px;font-weight:600;cursor:pointer}.fe-pending button.primary{background:var(--sl-brand-orange);border-color:var(--sl-brand-orange);color:#fff}.fe-body{display:flex;flex:1 1;min-height:0}.fe-palette{width:208px;flex-shrink:0;border-right:1px solid var(--sl-neutral-border);background:#fff;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:12px}.fe-palette h3{margin:0;font-size:10px;font-weight:700;letter-spacing:1px;color:var(--sl-neutral-textMuted);text-transform:uppercase}.fe-palette-item{display:flex;align-items:center;gap:8px;width:100%;padding:7px 8px;border:1px solid var(--sl-neutral-border);border-radius:9px;background:#fff;font:inherit;font-size:12px;font-weight:600;text-align:left;cursor:-webkit-grab;cursor:grab;color:var(--sl-neutral-textPrimary)}.fe-palette-item:focus-visible,.fe-palette-item:hover{border-color:var(--sl-brand-orange);background:#fff7ed;outline:none}.fe-palette-item .ico{width:26px;height:26px;border-radius:7px;background:var(--sl-neutral-surface);display:grid;place-items:center;flex-shrink:0}.fe-palette-item .ico svg{width:15px;height:15px}.fe-palette-item span:last-child{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.fe-canvas{flex:1 1;min-width:0;position:relative;overflow:hidden;background-color:var(--sl-portal-page-bg);background-image:radial-gradient(var(--sl-neutral-border) 1px,transparent 1px);background-size:20px 20px;cursor:-webkit-grab;cursor:grab;outline:none;touch-action:none}.fe-canvas:focus-visible{box-shadow:inset 0 0 0 2px var(--sl-portal-focus)}.fe-canvas.panning{cursor:-webkit-grabbing;cursor:grabbing}.fe-canvas.linking{cursor:crosshair}.fe-stage{transform-origin:0 0}.fe-edges,.fe-stage{position:absolute;left:0;top:0}.fe-edges{overflow:visible;pointer-events:none}.fe-edge{fill:none;stroke:#cbd5e1;stroke-width:2}.fe-edge.active,.fe-edge.pending{stroke:var(--sl-brand-orange)}.fe-edge.pending{stroke-dasharray:6 4}.fe-edge-label{position:absolute;transform:translate(-50%,-50%);padding:2px 8px;border-radius:10px;font-size:11px;font-weight:600;white-space:nowrap;background:var(--sl-neutral-surface);color:var(--sl-neutral-textSecondary);pointer-events:none}.fe-edge-label[data-tone=open]{background:#dcfce7;color:#166534}.fe-edge-label[data-tone=closed]{background:#fee2e2;color:#991b1b}.fe-node{position:absolute;width:240px}.fe-card{width:240px;height:64px;box-sizing:border-box;display:flex;align-items:center;gap:10px;padding:0 14px;border:1px solid var(--sl-neutral-border);border-radius:12px;background:#fff;box-shadow:0 1px 2px rgba(17,24,39,.06);cursor:-webkit-grab;cursor:grab;text-align:left;font:inherit;color:inherit}.fe-card:hover{border-color:var(--gray-300)}.fe-card:focus-visible{outline:2px solid var(--sl-portal-focus);outline-offset:2px}.fe-node[aria-pressed=true] .fe-card{border:2px solid var(--sl-brand-orange);box-shadow:0 0 0 4px #ffedd5;padding:0 13px}.fe-node[data-state=error] .fe-card{border-color:#dc2626}.fe-node[data-state=warning] .fe-card{border-color:#f59e0b}.fe-node[data-kind=start] .fe-icon{background:var(--sl-brand-navy);color:#fff}.fe-node[data-generic=true] .fe-card{border-style:dashed}.fe-node.drop-target .fe-card{border-color:var(--sl-brand-orange);background:#fff7ed}.fe-icon{width:34px;height:34px;flex-shrink:0;border-radius:9px;background:var(--sl-neutral-surface);display:grid;place-items:center;color:var(--sl-neutral-textPrimary)}.fe-icon svg{width:18px;height:18px}.fe-node[aria-pressed=true] .fe-icon{background:#ffedd5;color:var(--sl-brand-orangeText)}.fe-text{min-width:0;flex:1 1;display:flex;flex-direction:column;gap:2px}.fe-text .eyebrow{font-size:10px;letter-spacing:1px;color:var(--sl-neutral-textMuted)}.fe-text .eyebrow,.fe-text .title{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.fe-text .title{font-size:13px}.fe-text .detail{font-size:11px;color:var(--sl-neutral-textMuted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.fe-pill{position:absolute;top:-8px;right:-8px;width:18px;height:18px;border-radius:50%;display:grid;place-items:center;font-size:11px;font-weight:700;color:#fff;background:#dc2626;border:2px solid #fff;cursor:help}.fe-pill[data-tone=warning]{background:#f59e0b}.fe-outs{display:flex;flex-wrap:wrap;justify-content:center;gap:4px 6px;padding:6px 4px 0}.fe-out{position:relative;display:inline-flex;align-items:center;gap:4px;height:22px;padding:0 8px;border-radius:999px;border:1px solid var(--sl-neutral-border);background:#fff;font:inherit;font-size:11px;font-weight:600;color:var(--sl-neutral-textSecondary);cursor:pointer;max-width:150px}.fe-out span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.fe-out:focus-visible,.fe-out:hover{border-color:var(--sl-brand-orange);color:var(--sl-brand-orangeText);outline:none}.fe-out[data-linked=false]{border-style:dashed}.fe-out[data-linked=false] .plus{width:14px;height:14px;border-radius:50%;background:var(--sl-brand-orange);color:#fff;font-size:11px;line-height:14px;text-align:center;flex-shrink:0}.fe-out[data-tone=open]{border-color:#86efac;color:#166534}.fe-out[data-tone=closed]{border-color:#fca5a5;color:#991b1b}.fe-out[data-issue=warning]{border-color:#f59e0b;color:#92400e}.fe-port{width:10px;height:10px;border-radius:50%;border:2px solid var(--gray-300);background:#fff;flex-shrink:0;cursor:crosshair;touch-action:none}.fe-out[data-linked=true] .fe-port{border-color:var(--sl-brand-orange);background:var(--sl-brand-orange)}.fe-tools{position:absolute;left:16px;bottom:84px;display:flex;gap:6px;z-index:3}.fe-tools button{height:32px;min-width:32px;padding:0 10px;border:1px solid var(--gray-300);border-radius:8px;background:#fff;font:inherit;font-size:12px;font-weight:600;color:var(--sl-neutral-textSecondary);cursor:pointer}.fe-tools button:hover{border-color:var(--sl-brand-orange);color:var(--sl-brand-orangeText)}.fe-minimap{position:absolute;right:16px;bottom:84px;width:160px;height:100px;border:1px solid var(--sl-neutral-border);border-radius:8px;background:hsla(0,0%,100%,.92);z-index:3;cursor:pointer}.fe-minimap rect.node{fill:#cbd5e1}.fe-minimap rect.node.selected{fill:var(--sl-brand-orange)}.fe-minimap rect.view{fill:rgba(249,115,22,.08);stroke:var(--sl-brand-orange);stroke-width:1}.fe-empty{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;pointer-events:none;color:var(--sl-neutral-textMuted);text-align:center;padding:24px}.fe-empty strong{color:var(--sl-neutral-textPrimary);font-size:15px}.fe-popover{position:absolute;z-index:5;width:260px;max-height:360px;box-sizing:border-box;overflow-y:auto;background:#fff;border:1px solid var(--sl-neutral-border);border-radius:12px;box-shadow:0 12px 32px rgba(17,24,39,.16);padding:10px;display:flex;flex-direction:column;gap:8px}.fe-popover h4{margin:0;font-size:12px;font-weight:700}.fe-band{display:flex;flex-direction:column;gap:4px;padding:8px 20px;background:#fffbeb;border-bottom:1px solid #fde68a;font-size:12px}.fe-band[data-tone=error]{background:#fef2f2;border-color:#fecaca}.fe-band button{border:none;background:none;padding:0;font:inherit;font-size:12px;text-align:left;cursor:pointer;color:#92400e;text-decoration:underline}.fe-band[data-tone=error] button{color:#991b1b}.fe-band .more{color:var(--sl-neutral-textMuted);text-decoration:none}.fe-inspector-tabs{display:flex;gap:4px}.fe-inspector-tabs button{flex:1 1;height:30px;border:1px solid var(--sl-neutral-border);background:#fff;border-radius:8px;font:inherit;font-size:12px;font-weight:600;cursor:pointer;color:var(--sl-neutral-textSecondary)}.fe-inspector-tabs button[aria-selected=true]{border-color:var(--sl-brand-orange);background:#fff7ed;color:var(--sl-brand-orangeText)}.fe-menu{position:absolute;right:0;top:36px;z-index:6;min-width:240px;background:#fff;border:1px solid var(--sl-neutral-border);border-radius:12px;box-shadow:0 12px 32px rgba(17,24,39,.16);padding:6px}.fe-menu,.fe-menu button{display:flex;flex-direction:column}.fe-menu button{gap:1px;padding:8px 10px;border:none;background:none;border-radius:8px;font:inherit;font-size:13px;text-align:left;cursor:pointer}.fe-menu button:hover{background:var(--sl-neutral-surface)}.fe-menu button span:last-child{font-size:11px;color:var(--sl-neutral-textMuted)}.fe-mobile{flex:1 1;min-height:0;overflow-y:auto;display:flex;flex-direction:column}.fe-mobile-note{margin:0;padding:10px 16px;font-size:12px;color:var(--sl-neutral-textMuted);background:var(--sl-neutral-surface);border-bottom:1px solid var(--sl-neutral-border)}@media (max-width:768px){.fe-root{height:auto;overflow:visible}.fe-head{padding:10px 16px}.fe-head h1{max-width:100%}.fe-body .inspector{width:100%;border-left:none;border-top:1px solid var(--border);padding-bottom:120px}}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .fe-card,:root:not([data-theme=light]) .fe-menu,:root:not([data-theme=light]) .fe-out,:root:not([data-theme=light]) .fe-palette,:root:not([data-theme=light]) .fe-popover,:root:not([data-theme=light]) .fe-tools button{background:#1f2937;color:#f3f4f6;border-color:#374151}:root:not([data-theme=light]) .fe-canvas{background-color:#111827;background-image:radial-gradient(#374151 1px,transparent 0)}}.pk-root{min-height:0}.pk-main,.pk-root{display:flex;flex:1 1}.pk-main{min-width:0;flex-direction:column;gap:12px;padding:16px 20px 100px;overflow:auto}.pk-bar{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.pk-tabs{display:flex;gap:4px}.pk-tabs button{height:30px;padding:0 12px;border:1px solid var(--sl-neutral-border);background:#fff;border-radius:8px;font:inherit;font-size:12px;font-weight:600;color:var(--sl-neutral-textSecondary);cursor:pointer}.pk-tabs button[aria-selected=true]{border-color:var(--sl-brand-orange);background:#fff7ed;color:var(--sl-brand-orangeText)}.pk-stage{position:relative;overflow:auto;padding:8px;border:1px solid var(--sl-neutral-border);border-radius:14px;background:var(--sl-portal-page-bg)}.pk-svg{display:block;max-width:100%;height:auto;font-family:inherit}.pk-body{fill:#e5e9f0;stroke:#c7ced9}.pk-module-body{fill:#ebeef4;stroke:#c7ced9}.pk-screen{fill:#111827;stroke:#374151}.pk-screen text{fill:#e5e7eb;font-size:11px}.pk-fixed{fill:#cbd5e1;stroke:#94a3b8}.pk-fixed-label{fill:#475569;font-size:8px;text-anchor:middle}.pk-key{cursor:pointer}.pk-key rect.card{fill:#fff;stroke:#c7ced9;stroke-width:1}.pk-key:hover rect.card{stroke:#9ca3af}.pk-key[data-selected=true] rect.card{stroke:var(--sl-brand-orange);stroke-width:2}.pk-key[data-issue=error] rect.card{stroke:#dc2626;stroke-width:2}.pk-key[data-issue=warning] rect.card{stroke:#f59e0b;stroke-width:2}.pk-key[data-empty=true] rect.card{fill:#f8fafc;stroke-dasharray:3 2}.pk-key[data-over=true] rect.card{fill:#fff7ed;stroke:var(--sl-brand-orange)}.pk-key text.label{font-size:12px;fill:var(--sl-neutral-textPrimary)}.pk-key text.label.muted{fill:#9ca3af}.pk-key text.idx{font-size:9px;fill:#9ca3af}.pk-key:focus{outline:none}.pk-key:focus-visible rect.card{stroke:var(--sl-portal-focus);stroke-width:2}.pk-led{stroke:#fff;stroke-width:1}.pk-led[data-led=gray]{fill:#9ca3af}.pk-led[data-led=green]{fill:#16a34a}.pk-led[data-led=orange]{fill:#f97316}.pk-led[data-led=red]{fill:#dc2626}.pk-led[data-led=blue]{fill:#2563eb}.pk-led[data-led=yellow]{fill:#eab308}.pk-led[data-blink=true]{animation:pk-blink .8s steps(2,start) infinite}@keyframes pk-blink{to{opacity:.2}}.pk-legend{display:flex;flex-wrap:wrap;gap:10px 14px;font-size:11px;color:var(--sl-neutral-textMuted)}.pk-legend span{display:inline-flex;align-items:center;gap:5px}.pk-legend i{width:8px;height:8px;border-radius:50%;display:inline-block}.pk-drag-ghost{opacity:.4}.pk-indicative{font-size:11px;color:#92400e;background:#fffbeb;border:1px solid #fde68a;border-radius:8px;padding:4px 8px}@media (max-width:768px){.pk-root{flex-direction:column}.pk-main{padding:12px 16px}.pk-root .inspector{width:100%;border-left:none;border-top:1px solid var(--border);padding-bottom:110px}}@media (max-width:767px){.smarty-layout{grid-template-columns:minmax(0,1fr)!important}.smarty-escalade-row{grid-template-columns:minmax(0,1fr) minmax(0,1fr)!important}}.dp-steps{display:flex;gap:6px;font-size:12px;color:var(--sl-neutral-textMuted);margin-bottom:12px;flex-wrap:wrap}.dp-steps span{padding:4px 10px;border-radius:999px;background:var(--sl-neutral-surface)}.dp-steps span[aria-current=step]{background:#fff7ed;color:var(--sl-brand-orangeText);font-weight:600}.dp-vendors{display:flex;flex-wrap:wrap;gap:6px;margin:8px 0 10px}.dp-vendors button{height:28px;padding:0 10px;border:1px solid var(--sl-neutral-border);border-radius:999px;background:#fff;font:inherit;font-size:12px;font-weight:600;color:var(--sl-neutral-textSecondary);cursor:pointer}.dp-vendors button[aria-pressed=true]{border-color:var(--sl-brand-orange);background:#fff7ed;color:var(--sl-brand-orangeText)}.dp-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));grid-gap:8px;gap:8px;max-height:360px;overflow-y:auto;padding:2px}.dp-model{display:flex;flex-direction:column;align-items:center;gap:6px;padding:10px 8px;border:1px solid var(--sl-neutral-border);border-radius:12px;background:#fff;font:inherit;cursor:pointer;text-align:center}.dp-model:hover{border-color:var(--gray-300)}.dp-model[aria-pressed=true]{border:2px solid var(--sl-brand-orange);background:#fff7ed;padding:9px 7px}.dp-model .photo{width:96px;height:72px;display:grid;place-items:center;border-radius:8px;background:var(--sl-neutral-surface);overflow:hidden}.dp-model .photo img{max-width:100%;max-height:100%;object-fit:contain}.dp-model .photo svg{width:36px;height:36px;color:#94a3b8}.dp-model .name{font-size:13px;font-weight:600}.dp-model .vendor{font-size:11px;color:var(--sl-neutral-textMuted)}.dp-phone{display:flex;align-items:center;gap:12px;padding:12px 14px;border:1px solid var(--border);border-radius:12px;background:var(--gray-50);flex-wrap:wrap}.dp-phone .photo{width:56px;height:44px;display:grid;place-items:center;border-radius:8px;background:#fff;border:1px solid var(--sl-neutral-border);overflow:hidden;flex-shrink:0}.dp-phone .photo img{max-width:100%;max-height:100%;object-fit:contain}.dp-phone .photo svg{width:24px;height:24px;color:#94a3b8}.pk-embedded{display:flex;min-height:640px;border:1px solid var(--border);border-radius:12px;overflow:hidden;background:#fff}.pk-embedded .inspector,.pk-embedded .pk-main{padding-bottom:24px}.pk-tabs-phones{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:10px}.pk-tabs-phones button{border:1px solid var(--gray-300);background:#fff;border-radius:999px;padding:5px 12px;font-size:12px;cursor:pointer;color:var(--sl-neutral-textSecondary)}.pk-tabs-phones button[aria-selected=true]{border-color:var(--sl-primary,#1e5eff);color:var(--sl-primary,#1e5eff);background:#eef4ff;font-weight:600}@media (max-width:768px){.pk-embedded{flex-direction:column;min-height:0}}.folio{min-height:100vh;background:var(--sl-neutral-bgSubtle);padding:16px}.folio-actions{align-items:center;gap:8px;margin:0 auto 12px}.folio-actions,.folio-sheet{display:flex;max-width:820px}.folio-sheet{margin:0 auto;background:#fff;border:1px solid var(--border);border-radius:12px;padding:32px 36px;flex-direction:column;gap:20px}.folio-head{display:flex;justify-content:space-between;gap:24px;flex-wrap:wrap}.folio-head h1{margin:0;font-size:20px}.folio-hotel{margin:0 0 4px;font-size:13px;font-weight:700;letter-spacing:.5px;text-transform:uppercase;color:var(--sl-neutral-textSecondary)}.folio-head dl{margin:0;display:grid;grid-template-columns:auto auto;grid-gap:4px 16px;gap:4px 16px;font-size:13px}.folio-head dl div{display:contents}.folio-head dt{color:var(--sl-neutral-textMuted)}.folio-head dd{margin:0;font-weight:600}.folio-table{width:100%;border-collapse:collapse;font-size:13px}.folio-table th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--sl-neutral-textMuted);border-bottom:1px solid var(--border);padding:8px 6px}.folio-table td{padding:8px 6px;border-bottom:1px solid var(--sl-neutral-surface)}.folio-table .num{text-align:right;white-space:nowrap}.folio-table tfoot td{font-weight:700;font-size:14px;border-bottom:none;border-top:2px solid var(--sl-neutral-textPrimary,#111827)}.folio-empty{margin:0;color:var(--sl-neutral-textSecondary)}.folio-foot{margin:0;font-size:11px;color:var(--sl-neutral-textMuted)}@media (max-width:640px){.folio-sheet{padding:20px 16px}.folio-table{font-size:12px}}@media print{.folio{background:#fff;padding:0}.folio-actions{display:none}.folio-sheet{border:none;border-radius:0;padding:0;max-width:none}}@font-face{font-family:__sora_4897ca;src:url(/_next/static/media/b65882aea40895ff-s.p.ttf) format("truetype");font-display:swap;font-weight:100 900}@font-face{font-family:__sora_Fallback_4897ca;src:local("Arial");ascent-override:85.11%;descent-override:25.44%;line-gap-override:0.00%;size-adjust:113.97%}.__className_4897ca{font-family:__sora_4897ca,__sora_Fallback_4897ca,system-ui,sans-serif}.__variable_4897ca{--font-sora:"__sora_4897ca","__sora_Fallback_4897ca",system-ui,sans-serif}@font-face{font-family:__jetbrainsMono_29c6cf;src:url(/_next/static/media/d1b2f958c96a5af9-s.p.ttf) format("truetype");font-display:swap;font-weight:100 800}@font-face{font-family:__jetbrainsMono_Fallback_29c6cf;src:local("Arial");ascent-override:77.57%;descent-override:22.82%;line-gap-override:0.00%;size-adjust:131.49%}.__className_29c6cf{font-family:__jetbrainsMono_29c6cf,__jetbrainsMono_Fallback_29c6cf,ui-monospace,SFMono-Regular,Menlo,monospace}.__variable_29c6cf{--font-mono:"__jetbrainsMono_29c6cf","__jetbrainsMono_Fallback_29c6cf",ui-monospace,SFMono-Regular,Menlo,monospace}